Data Protection Policy

okayji Privacy Policy

Your personal information is our highest priority. We keep your data fully protected through SSL encryption and strict security measures.

Effective Date: 1 January 2026 | Last Updated: 1 January 2026

Introduction

This Privacy Policy ("Policy") applies to the collection, use, storage, and disclosure of information between okayji ("Platform", "we", "us") and you ("User", "you"). When you use the okayji website, services, or platform, you agree to comply with the terms of this Privacy Policy.

okayji believes that protecting your personal information is our fundamental responsibility. In this Policy we have clearly explained what types of information we collect, how it is used, and what steps we take to protect your data. Before reading this Policy, please note that our services are intended for persons aged 21 and above only.

If any changes are made to this Privacy Policy, we will notify you through a notice on the platform. Your continued use of the platform after such changes will be taken as your acceptance of the revised Policy.

Data Collection and Use Policy

1. What Information We Collect

During registration and use of okayji services, we may collect the following types of information:

a) Personal Identity Information

  • Full name and date of birth
  • National ID card or passport number (for age verification)
  • Email address and mobile number
  • Residential address

b) Financial Information

  • bKash, Nagad, or Rocket account number (for transaction processing)
  • Bank account details (where applicable)
  • Deposit and withdrawal history

c) Usage Information

  • IP address, browser type, and operating system
  • Platform access times and session information
  • Game play history and betting activity
  • Information collected through cookies and similar tracking technologies

d) Communication Information

  • Records of your conversations with us via live chat or email
  • Information related to complaints or requests

2. Purpose and Use of Data Collection

okayji collects and uses your personal information for the following legitimate purposes:

a) Account Management and Identity Verification

We use the information provided at registration to create your account and verify your identity. Ensuring age verification is an essential part of our responsible gaming policy.

b) Financial Transaction Processing

Financial information is used to complete your deposits and withdrawals securely and to prevent fraudulent activity. The minimum deposit and withdrawal amount is ৳500.

c) Customer Service

Our 24/7 live chat support team uses your communication and account information to resolve your issues and answer your questions.

d) Service Improvement

By analysing user experience, we work to make our platform more advanced and user-friendly.

e) Legal Compliance

It is our legal obligation to retain certain information in order to comply with applicable laws, regulations, and guidance from regulatory bodies.

3. Data Storage and Protection

okayji uses industry-standard security measures to ensure the safety of your information:

  • SSL Encryption: All data transmitted between you and our servers on the platform is protected through SSL (Secure Socket Layer) encryption.
  • Data Encryption: Stored sensitive information is kept in an encrypted state to prevent unauthorised access.
  • Access Control: Only authorised personnel can access your information based on specific needs.
  • Regular Security Audits: Regular security tests are conducted to identify and address vulnerabilities in our systems.
  • Firewall and Intrusion Detection: Advanced technical barriers are used to ensure protection against cyber attacks.

However, transmitting information over the internet is not completely secure. We make every effort to provide maximum protection, but we cannot guarantee that any system is entirely impenetrable.

4. Sharing Information with Third Parties

okayji does not sell, rent, or commercially distribute your personal information. However, information may be shared in the following limited circumstances:

a) Payment Processors

Necessary financial information is shared to complete transactions with payment methods such as bKash, Nagad, Rocket, and bank transfers. These service providers follow their own privacy policies.

b) Technology Service Providers

Limited information may be shared with technology partners used to operate our platform (such as hosting, analytics, and security services) in order to carry out operations. These partners are contractually obliged to keep your information confidential.

c) Law Enforcement Agencies

If required by law or court order, necessary information will be provided to the relevant authorities. Information may also be provided to assist in the investigation of fraud, money laundering, or other criminal activity.

d) Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. Users will be notified in advance in such cases.

5. Cookie Policy

okayji uses cookies and similar technologies to make our platform more advanced and effective. Cookies are small text files stored in your browser.

a) Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and save your preferences.

b) Analytical Cookies

Analytical cookies are used to understand how our platform is being used. This information is entirely anonymous and is used to improve the quality of our service.

c) Functional Cookies

These cookies are used to remember your language preferences, display settings, and other personalisation options.

You can control cookies by changing your browser settings. However, disabling cookies may limit some functionality of the platform.

6. Data Retention Period

okayji retains your information only for as long as necessary:

  • Active Account: All information is retained for as long as your account remains active.
  • Closed Account: Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations and financial regulatory requirements.
  • Transaction Records: Records of financial transactions may be retained for an extended period in accordance with legal requirements.
  • Marketing Communications: Once you withdraw consent, your information will no longer be used for marketing purposes.

After the specified period, information is securely deleted or anonymised.

7. Your Rights

You have the following rights under this Privacy Policy:

a) Right of Access

You have the right to know what information we hold about you. You can contact us at any time to request this information.

b) Right to Rectification

If there is any error or inaccuracy in the information we hold about you, you have the right to request a correction. This can be done through your account settings or directly through our support team.

c) Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information if legal obligations exist.

d) Right to Object to Processing

You have the right to object to your information being used for marketing purposes. You can opt out of marketing communications at any time.

e) Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, please contact our support team: [email protected]

8. Privacy of Minors

okayji services are intended for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of registration, and if a user is identified as being below the required age, their account is immediately closed and any information collected is securely deleted.

If you believe that a minor has provided information on our platform, please contact us at [email protected].

9. International Data Transfers

Our servers and service providers may be located in various places around the world. If your information is transferred outside Bangladesh, we ensure that appropriate data protection measures are in place.

For international transfers, we:

  • Ensure contractual protection measures are in place.
  • Work only with organisations that meet adequate data protection standards.
  • Transfer only the minimum information necessary.

10. Responsible Gaming and Data Use

okayji takes responsible gaming very seriously. To this end, we analyse your gaming data for the following purposes:

  • To identify early signs of problematic gaming behaviour.
  • To provide the option to set voluntary limits when needed.
  • To keep the self-exclusion option readily available.
  • To provide information and resources related to responsible gaming.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Policy Changes and Contact

a) Policy Changes

okayji reserves the right to change this Privacy Policy at any time. For significant changes, we will post a notice on the platform and/or notify you by email. Continued use of the service after changes means you have accepted the new policy.

b) Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

We will endeavour to process your request as quickly as possible.

c) Other Related Documents

Alongside this Privacy Policy, please also read the following documents: