okayji — Safe and Responsible Platform

Responsible Gaming —
Your safety is our priority

okayji believes that entertainment should always be controlled and safe. We are committed to protecting you.

What is responsible gaming and why is it important?

Online casino and betting can be a form of entertainment, but when it goes out of control it becomes a problem. At okayji, responsible gaming means keeping control over your budget, time and emotions, and keeping entertainment as just that — entertainment.

We believe every player has the right to play in a safe environment. To that end, okayji provides a range of protection tools, limit-setting options and support. If you ever feel that gaming is affecting your daily life, contact us immediately.

Our Protection Tools

The features okayji offers for responsible gaming

Deposit Limit Setting

You can set a limit on your daily, weekly or monthly deposits. Once a limit is set, lowering it takes effect immediately — but increasing it is subject to a reflection period.

Time Limits and Time-Out

Decide in advance how long you will play in a session. When the time is up, the system notifies you automatically. You can also take a complete break for a set period — 24 hours, 48 hours or up to one week.

Self-Exclusion

If you feel you need a long-term break from gaming, choose self-exclusion. This option allows you to keep your account inactive from 30 days up to permanently.

Loss Limit Setting

Your account can automatically end a session once you have lost a set amount. This tool helps you avoid large losses and keep a clear head while playing.

Age Verification and Identity Confirmation

okayji strictly enforces a 21+ age limit. Identity is verified at registration and advanced technology is used to prevent underage access.

24/7 Support and Guidance

If gaming feels like a problem, contact us via live chat for immediate support. Our team is available 24 hours a day in Bengali.

21+

This platform is for users aged 21 and above only. Registration by minors is strictly prohibited.

Why is confirming the age limit important?

Online gambling or betting can have a negative effect on the mental and financial development of young people. That is why okayji strictly enforces a 21+ age limit. We reserve the right to carry out additional age verification at any time.

If there are underage members in your household, use parental control software on your device and never share your login details.

Warning Signs of Problem Gambling

Seek help immediately if you notice the following signs

Feeling a repeated urge to deposit more money beyond your budget.
Hiding your gaming activity from family or friends, or lying about it.
Constantly playing to try to "win back" money you have lost.
Playing for hours while neglecting work, studies or family responsibilities.
Feeling restless, angry or anxious when you are unable to play.
Taking on debt or selling assets to fund your gaming.
Feeling the need to bet more and more to get the same level of enjoyment.
Being absorbed in gaming at the expense of sleep, eating or looking after your health.

If you notice one or more of the above signs in yourself, do not hesitate to contact our support team. Seeking help is a sign of strength, not weakness.

How to set up Self-Exclusion

Self-exclusion is a feature that lets you voluntarily block access to your okayji account for a set period of time. It is completely confidential and takes effect immediately.

1

Log in to your account

Log in to your okayji account and go to the Settings section.

2

Select the "Responsible Gaming" option

Go to the "Responsible Gaming" section in your account settings.

3

Set the time period

Choose from the available options: 30 days, 90 days, 6 months, or permanent account deactivation.

4

Confirm

Verify your identity to complete the request. Exclusion will take effect immediately.

If you need help, contact us via live chat or email at [email protected].

Our Commitment

Protection Feature Description
Deposit Limit Set daily, weekly and monthly limits
Time-Out Breaks from 24 hours to 7 days
Self-Exclusion Deactivation from 30 days to permanent
Loss Limit Session ends after a set loss amount
Age Verification Strict 21+ age confirmation
Live Support 24/7 Bengali support chat
Minimum Deposit ৳500 (bKash, Nagad, Rocket, Bank)

Tips for Playing Responsibly

  • Set a budget before you start playing and stick to it strictly.
  • Never think of betting as a source of income — it is entertainment, not investment.
  • Avoid playing when you are stressed, depressed or angry.
  • Take regular breaks and stay engaged in other activities rather than playing for long stretches at a time.
  • Do not place extra bets trying to immediately recover money you have lost.
  • Do not share your login details with anyone — keep them especially out of reach of younger members of your household.
  • Review your gaming history regularly and use the available tools if you notice a change in your habits.

Keep in mind

Online betting should be enjoyed as a hobby. The chance of winning and the chance of losing are both equal. Make decisions with awareness, play with enjoyment, and okayji is here for you whatever the situation.

Contact us when you need help

24/7 Live Chat Support

If you have any concerns about gaming, need help setting limits, or want to set up self-exclusion, speak directly with our Bengali-speaking team via live chat. We are available 24 hours a day, every day.

Live Chat — launch it from any page on the site

Email Support

For detailed guidance or if you need to send documents, contact us by email. Our team aims to respond quickly. All requests related to responsible gaming are treated with the highest priority.

[email protected]

Common Questions about Responsible Gaming

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a reflection period, giving you time to reconsider the decision.

Your account balance remains protected during self-exclusion. You can withdraw it once the exclusion period ends. Contact [email protected] for more details.

A time-out is a short-term break — typically 24 hours to 7 days. Once it ends, your account is reactivated automatically. Self-exclusion is long-term — from 30 days to permanent — and cannot be ended manually.

okayji verifies age at registration and may request additional identity documents in suspicious cases. The platform strictly enforces a 21+ age limit and reserves the right to close accounts of underage users immediately.

You can use parental control software on your device and never share your login details. If you need to block a specific person, speak with our support team.

No. Using tools such as deposit limits or time-out has no effect on your active bonuses. For self-exclusion, please read the terms and conditions or contact the support team for details.

Enjoy safely at okayji

Play responsibly — enjoy the entertainment, stay in control

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